SHIPPING

We offer the following shipping options:

VIPS reserves the right to modify, create or delete any shipping information listed. Contact us with questions. We will be glad to assist you in your ordering process. All orders will be shipped via Fed Ex ground/insured with delivery confirmation. Other shipping methods are available upon request (SEE BELOW). Shipping fees are not refundable under any circumstances unless an error was made on our part.

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Fed Ex Ground  (5-7 days) - Standard Free Shipping method.
Fed Ex Second Day Air - Varies according to weight. Contact us.
Fed Ex Next Day Air  - Varies according to weight. Contact us.

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​PAYMENT METHODS
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Mastercard, Visa, PayPal and American Express for online orders.

You may also call 1-704-278-3552 to place an order over the phone. If you use a credit card, your order will ship immediately. If you pay by personal check, it must clear the bank before your order will ship.
We also accept Cashiers checks and Money orders. These orders will ship immediatly upon receipt.



​PRIVACY POLICY
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.  

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​RETURNS
Returns will be accepted with prior authorization. All returns must be accompanied with original packing slip. If there is no error on our part, returns may be subject to a 20% restocking fee.  The restocking fee will be waived if the full credit from the return is applied to a new order received with the return.

We are not responsible for loss or damage in shipping, so be sure to insure packages for full value of merchandise.Please package your returns carefully, in original containers.



LIMITED WARRANTY

Visual Impact Performance Systems does not assume liability for products if they are improperly installed, misused or installed in an incorrect application. All compressors, water pumps, alternators and power steering pumps are covered under manufacturers Warranty. They must be returned to us for replacement along with copy of original ivoice for proof of purchase date, with prior authorization.